Privacy Policy

1. Overview

Salina Insulation ("we," "us," or "our") operates the website at salinainsulation.com. This policy describes how we collect, use, store, and protect information when you visit our site or contact us through our online contact form. We take your privacy seriously and do not sell your personal information to anyone.

2. Information We Collect

Information You Provide Directly

When you fill out our contact form or call us, we may collect:

• Your name
• Your phone number
• Your email address
• Your home address or service location
• A description of the project or problem you are trying to solve

We only collect what you choose to provide. You are never required to submit any information to browse our website.

Information Collected Automatically

Like most websites, ours automatically collects certain technical information when you visit. This may include:

• Your IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website (how you found us)
• Device type (desktop, mobile, tablet)

This information is collected through standard server logs and third-party analytics tools. It helps us understand how people use our site and where we can improve.

Cookies

Our website may use cookies - small text files stored on your device. Cookies help our site function properly and allow analytics tools to track aggregate visitor behavior. You can disable cookies in your browser settings at any time, though some features of the site may not work as expected if you do.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and schedule an estimate
• To communicate with you about your project before, during, and after work is completed
• To send you a written estimate or follow-up messages related to your request
• To improve our website and understand what information is most useful to visitors
• To comply with legal obligations if required

We do not use your information to send unsolicited marketing messages. We will only contact you in connection with your request or our work together.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it in limited situations:

• Service providers: Third-party tools that help us operate our website or manage communications, such as form platforms or email services. These providers only receive the information needed to perform their specific function and are required to keep it confidential.
• Legal requirements: If required by law, court order, or governmental authority, we may disclose information to comply with that obligation.
• Business transfer: If our business is sold or transferred, your information may transfer to the new owner, subject to the same privacy commitments described here.

5. Analytics and Third-Party Tools

We may use analytics services such as Google Analytics to understand how visitors interact with our website. These tools collect anonymized, aggregated data and do not identify you personally. Google Analytics has its own privacy policy, which you can review at google.com/policies/privacy. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Our contact form is powered by Tally. When you submit a form, your submission is processed through Tally. Tally has its own privacy policy, available at tally.so/privacy.

6. Data Retention

We retain contact information and project records for as long as necessary to complete your project and fulfill any related legal or warranty obligations. If you would like us to delete your information, you can contact us at the email address below and we will honor your request promptly, subject to any legal requirements to retain certain records.

7. Data Security

We take reasonable technical and administrative measures to protect the information you provide. Our website is served over HTTPS, which encrypts data transmitted between your browser and our server. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you have a concern about how your information is being handled, please contact us directly.

8. Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your information, subject to legal retention requirements
• Opt out of any future communications from us at any time

To exercise any of these rights, contact us by email at estimates@salinainsulation.com. We will respond within a reasonable timeframe.

9. Children

Our website is intended for adult homeowners and property managers. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information through our site, please contact us and we will delete it promptly.

10. External Links

Our website may contain links to third-party sites. Once you leave salinainsulation.com, this privacy policy no longer applies. We encourage you to review the privacy policy of any site you visit.

11. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us About This Policy

If you have questions about this privacy policy or how we handle your information, please reach out: